I was reading this article this morning, and it triggered a question I've been meaning to ask other educators out there, particularly those of us who are avid users and proponents of web 2.0 tools in our teaching and learning: I'm curious as to why we, and other educators with similar practices, lean so often towards third-party tools to create online communities, rather than use the tools that our schools and universities provide.

For example, in my institution, Blackboard is ubiquitous, but I consider it (at least the WebCT version, which is what we use) clunky, ugly, and not at all intuitive either for the student or the professor to use — quite simply, it's not any 'fun'; however, the hosting of materials, assignments, and online conversations elsewhere on the 'net (i.e. NOT on the University servers) makes administrators uncomfortable.

So: Of those of you who have chosen to use third-party tools over those provided by your institution, why have you done so and how has your employer responded?

 


Comments

Tue, 07 Oct 2008 17:33:24

I usually find educational software products lacking in some way or another. I expect most educators who are using 3rd party tools are vigilant in finding and adapting tools. In short we think of this as fun. As a result we are very aware of what is really available out there. The many different successful tools that exist, such as blogging engines or hosted blog sites or hosted wikis which become popular have proven their worth with a broader audience than education. Edublogs for example, while targeting the education market, is built on the successful Wordpress engine. Successful products have had to respond to market demand, and the global community can place a lot of demands on a piece of software. Educational products however have a much narrower market. And, I expect there is often a disconnect between the end consumer (teacher, parent, student) and the purchaser (IT crew, administration). As a result the drive for improvements in the product cycle is weak.

I use a variety of third party tools for my classroom. Thus far the use of these tools has been well supported. Other teachers are adopting some of the same tools too. However, there are no tools provided in the first place (other than basic productivity software).

I think there are times when the supplied product is the right choice to use, even if the product is lacking. For example my school adopted an online grading and reporting system. I need to use this to maintain consistency with other teachers and facilitate communication with families. If I don't like the software then my job would be to get on the committee making the decisions and be a part of the process, which I am.

 

Wed, 08 Oct 2008 04:47:23

Rick,

Many thanks for your comments and post (http://tinyurl.com/4hawbr).

One issue I hadn't considered (but which was raised in Classroom 2.0: http://tinyurl.com/4hsa28) is that of the "walled garden" -- not so much in terms of protecting the information posted online (as in my university scenario), but rather the protection of the students themselves in K-12 environments.

I realize this is a hot topic for all educators, and will likely remain so as more and more communication tools are developed and adopted.

When the choice is available between using in-house or third party web tools, I wonder how many educators discuss the pros and cons of either choice with their students before making a collective decision? And how many institutions are supportive of such an approach?

 

Chris Blanar

Thu, 09 Oct 2008 03:30:46

I've tended to stick with what the institution provides. At SUNY we used a system called ANGEL that worked well, once you got the hang of it. There were clunky menus and the filing system was byzantine. But the university offered a LOT of training and you could get instant help from a well coordinated IT group entirely dedicated to making ANGEL work, and for the most part, it did. I certainly preferred it over the WebCT we used at UNB.

(This is somewhat off-topic.) Surprisingly, my biggest challenge was getting my students to use the system. I'd put lecture notes, papers in pdf format, images, videos, links, practice quizzes, and sample essays online- and invariably some students would complain that they wanted printed copies on reserve at the library ( I refused). It was most difficult to make them use the ANGEL tools that were community-oriented: online help chat, listservs, group discussion, peer evaluation, course feedback... students resisted using any of these tools. For them, their online "community" is simply an extension of their real-life one- the web is for keeping in touch with friends or doing research for term papers, and that's all. They're incredibly unsophisticated wrt web use.

 

Thu, 09 Oct 2008 03:31:55

Thanks, Chris.

Re. getting students to use the 'social' tools: Your experience seems to mirror that of many at UNB (and I suspect elsewhere), too. From what I understand, students that have spoken out against such tools see the profs (stuffy and old or otherwise) as trying to appropriate and assume some level of control over a world and ways that the students perceive as 'theirs'. Like you say, for those individuals at least, these communication tools are, for the most part, associated with life outside school rather than the possibilities within it.

 

Fri, 10 Oct 2008 10:33:49

Discussion with students is a great idea. Not only would the kids have to weigh the reasons for choosing an open platform compared to a closed environment. This would teach not only internet safety but communication skills.

I think there are a fair number of teachers who would prefer the walled garden approach. Often times because they worry about potential risks and maybe are not comfortable handling situations with their current skill set. Web publishing tools are very easy to use and I have seen first hand how someone’s lack of knowledge regarding privacy and internet posting can cause problems. So I respect someone for knowing their limits.

A walled garden can be a nice place to start with students and teachers who have not published online for school in the past. he environment is “safe” and could lead to a transition. What would be ideal is to have a switch, controlled by the teacher that opens the gate or closes the gate.

 



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